1. Information We Collect

We may collect and process the following data about you:

• Information you provide directly: Such as your name, email address, phone number, or any other details submitted via contact forms or account registration.
• Technical information: Including IP address, browser type, operating system, and browsing behavior via cookies and analytics tools.
• Usage data: Pages visited, time spent, interactions with content, and referring URLs.

2. How We Use Your Information

We may use your personal data to:

• Respond to enquiries or provide services requested via the website.
• Improve the performance and content of the website.
• Ensure security and monitor for fraud or misuse.
• Comply with legal or regulatory obligations.

3. Lawful Bases for Processing

We process your personal data under one or more of the following legal bases:

• Consent: When you provide clear consent (e.g., newsletter signup).
• Contract: When processing is necessary for the performance of a contract.
• Legal obligation: To comply with applicable law.
• Legitimate interests: For the operation and improvement of the website and services.

4. Cookies and Tracking

We use cookies and similar technologies to collect technical and usage data. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy (if applicable).

5. Data Sharing

We do not sell your personal data. However, we may share data with:

• Service providers or contractors supporting our business operations (e.g., hosting providers).
• Law enforcement or regulatory authorities if legally required.

6. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Object to or restrict processing of your data.
• Withdraw consent (where applicable).
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or disclosure.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us

Email: hello@qashnova.com

Phone: 0772002392